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Testimonials

Read what our clients have to say about us

Brilliant service from Dom, Hannah and the rest of the team at Butlers. They really went above and beyond for me. Best estate agent in Sutton!!

Mr O, recent seller

Great and honest communications. Went out of way to follow up/call me even outside of standard business hours. Its been a pleasure dealing with Butlers.

Miss W, recent buyer

What can I say? A five-star service from the moment we met Dom and his team, throughout every single detail of our house sale. The hand delivered card to remind us of our valuation date shows just how much they care about you and your home, and your experience. Dom is the kindest bloke you've ever met, and his team of incredibly clever women really made our experience the best we've ever had. I have personally recommended Dom to all my friends because you just are not going to find anyone kinder, more professional or efficient, than Butler's. Thanks so much for restoring our faith in the real estate profession, and estate agents! You guys are amazing!

Mrs R, recent seller

I couldn't recommend Butlers highly enough. I had 2 agencies trying to sell my property over a 6 month period - and had 4 offers drop out along the way. I was pretty much losing the will to live - until I met Dom. I was instantly sold. He's not just thorough and extremely knowledgeable, but he really does care too and this shows in everything the company do.

Needless to say, 1st week of being on the market with Butlers - I'd sold my house. All managed seamlessly and was a completely different experience to before. They managed to achieve in 1 week what 2 agencies tried to achieve in months. I honestly couldn't recommend Butlers highly enough :)

Miss H, recent seller

Butler's have been absolutely brilliant throughout our whole house sale. From the off, Dom has always been honest and upfront with us and kept us informed at all times. He has done so in a really nice manner and whenever we had any concerns, Dom was a reassuring presence. We always felt like we were very valued customers and in the best hands. More recently, we have also dealt with Hayley and Hannah who were also lovely and a credit to Butler's.

We have nothing but the utmost praise for Butler's and would 1000% use them again for our next move.

Thank you so much Dom & Team!

Mr R, recent seller

Dom and his Team are a credit to the industry. Their refreshing approach is pleasing to see and clearly sets them apart from other estate agents I have previously worked with. Honest, transparent, knowledgeable and personable - it’s been good to have Butlers on our side. Thank you.

Mr S, recent seller

Butlers - Fantastic agent in the area. Very responsive, helpful, supportive and the marketing is next level. Customers kept well informed, feedbacks and offers provided on a daily basis without asking for. Easy access of dashboard to review sales/buying progressions. Very reasonable price in the town for marketing, well worth it.

Dominic - Great person to deal with, over 20 year's of experience and very professional, Hannah and Hayleigh are very helpful,supportive and puts lots of effort to deliver thier best to support and satisfy customers. Overall very impressive, pleased with service and duty of care.

Well done guys, I will always recommend Butlers to anyone without second thought...!

Mr S, recent seller

Hayley and Hannah have been professional, friendly and honest. We have been in contact with a lot of estate agents in our home search and they’ve definitely been the most helpful. Hayley was able to give us a personal perspective on development possibilities for our future home which really helped confirm our choice. Thank you both!

Miss J, recent buyer

It has been a pleasure dealing with Butlers for my property purchase. Hayleigh has been super professional, attentive and approachable throughout the process. I’d highly recommend Butlers to anyone looking for a smooth and efficient transaction with great customer service.

Mr S, recent buyer

Currently in the process of buying my first property and Dom, Hayley and the team have been amazing! Through the negotiations, paperwork and any questions I’ve had, they’ve been the best!

Miss A, recent buyer

So after deciding to sell my property, I was contacted by Dom at Butlers. I have to say, even from our initial contact, he was polite, straight talking, and clearly a very good Salesman, but most importantly, I could see a very good and professional Estate Agent. I have nothing but praise for him and his staff. I was kept informed and up to date at all times.

The fact a large local high street Agent was not able to secure a sale after some 1800 online viewings, means to me, the Marketing and indeed whole selling experience at Butlers has proved very beneficial. Local agents have many offices and franchises, which need funding and management. And you pay for it....

I will never again go to a mainline on the street Estate Agent. Do give the local independents a go, as for me, after buying and selling property for over 35 years the difference is remarkable.

Well done Dom and your professional team in Butlers....

Best wishes, Andrew

Mr B, recent seller

Hayleigh was a absolute pleasure to meet, in our journey for a new home. While we have not yet found the right one, we found her very professional, approachable and prompt.

Mr J, recent customer

Could not have asked for a more personalised service from Dom and the team. Nothing was too much trouble, and they went above and beyond throughout the entire sales process. We wouldn't hesitate to use them again should we need to in the future.

Mr C, recent seller

Lovely estate agent! Super helpful and not pushy - would highly recommend.

Miss Y, recent customer

Hayleigh Penfold from Butlers Sutton is an amazing professional. Very meticulous and true to the spirit. She always responds to all my queries on time. She showed us couple of properties in Sutton and its adjoining areas. You can always count on Hayleigh and Butler for your house/flat purchase.

Mr D, recent customer

Hayleigh was a star. Although, my offer didn’t go through. I sincerely thank you Hayleigh for all the help and answering any questions that we had. She was super friendly and an amazing agent to have worked with.

Ms I, recent customer

I'm currently purchasing a property with the help of Butlers. They have been so helpful and friendly. It has been a lot less stressful than I expected and I'd recommend them to anyone looking to buy or sell their property. Thanks for all your hard work and keeping me informed every step of the way!

Miss Coombs, recent buyer

Currently in the process of buying my first property and Dom, Hayley and the team have been amazing! Through the negotiations, paperwork and any questions I’ve had, they’ve been the best!

Miss A, recent customer

It has been a pleasure dealing with Butlers for my property purchase. Hayleigh has been super professional, attentive and approachable throughout the process. I’d highly recommend Butlers to anyone looking for a smooth and efficient transaction with great customer service.

Mr H, recent customer

Great Service.

We were approached by Dominic as he had noticed our house had been on the market for some months with another agency. After having a quick chat about what He and Butlers could offer us we were having viewings the very next day. We noticed straight away how much better Dominic was in showing potential buyers round the house and engaging with them in a much more personal casual and informative way.

He had us a potential buyer and lots of interest from others that same day.

Unfortunately that buyer did not commit but Butlers were quick to find us another buyer at the same price we wanted.

Dominic and Butlers were great throughout and went above and beyond to help us and keep us informed and sort out any problems no matter how small on both sides and with solicitors Ect. They are a pleasure to deal with and always gets back to you quickly.

They charge a very reasonable rate and valued our house just right.

Would highly recommend.

Mr & Mrs W, recent sellers

Dominic and his team have been brilliant thus far in helping us look for our first home. His general manner, personable nature and professionalism really helped us feel at ease in our search and we look forward to continuing this relationship going forward!

Mr & Mrs S, recent customers

We really couldn't have asked for a better service from the team at Butler's. From putting our minds at ease in our first meeting, to keeping us informed during every step of the process it was a pleasure to deal with them. Something I never thought I'd say about estate agents!

Mr C, recent customer

I have dealt with Butler's recently. I received great service especially from Hayleigh who went above and beyond at every point of call.

Mr P, recent customer

Having met with 4 estate agents, we have selected Butler's on obvious merits - very professional, prompt proactive service and regular update and market feedback after each viewing. Butler's sold our property in record breaking time. Super impressed! Highly recommended!!.

Mr & Mrs P - recent sellers

I have known Dom at Butlers for a long time now and all I can say is that there is no one better to look after you selling a home. He is honest, trustworthy and above all else does what he says he’s going to do. In my view Butlers is the only place you should consider!

Mr W, recent seller

We have been house hunting since the second lockdown and it has been a very daunting experience for us. On quite a few occasions we have been let down by estate agents due to their negligence and poor customer service.

Dominic and his team have brought hope back to us. Despite the fact that we have a relatively small budget, we have been treated with a great deal of sincerity and urgency, which is not something that we have experienced even from the bigger names in the area.

A big thank you to the Butlers team. We wouldn't have found the perfect home without your great services

Mr C, recent buyers

From our first interaction onwards, Dom has been brilliant with us and a real pleasure to do business with. Not only has he been really personable and made us feel like a priority but he has always been honest and on hand to answer any of our queries. We have felt in very safe hands having Butlers selling our home!

Mr M & Mr R, recent sellers

What a lovely experience we had with Dom at Butler's! They really do give a outstanding service and really feel different from the other agents we have dealt with in the past - We can't recommend Butler's enough!

Miss M, recent customer

Felt very relaxed and at ease, dealing with this agent. Dominic was patient and professional, listened to our needs and provided good advice. More attentive and less pushy than some local corporate agents, that I have previously dealt with.

Mr S, recent customer

"Buying the first home is a very stressful process and the journey begins with that dream filled phone call to an estate agent who has advertised a potential house that we may end up buying.

We finally found our perfect home and are glad that it was a house advertised by Butler’s. Dominic from Butler’s was excellent right from the very first phone call we made to book the viewing. One of the points that impressed us, was the description of the house in the advert. It was not the standard information, instead it articulated how one would feel living in the house. You must check out their ad’s to experience this. To top that, you have Dominic who appeared more to be a friend rather than an estate agent. He was not pushy at all and gave us a lot of time to consider things to make our decision.

Though we are still at an early stage in our buying process, we felt the need to put this review up with a hope that it will help other buyers just like us. We are confident that rest of the house buying process will be as good as what we have experienced so far.

Thanks for your help Dom."

Mr N, recent buyers

"We found Butler's and especially Dominic to be genuine, sincere and committed. They are different from other Agents and a breath of fresh air. Straight away we felt comfortable with him and confident of a speedy sale. He has excellent communication skills, is proactive while still maintaining the human touch. The photographs and photographer were also outstanding, therefore we cannot recommend them highly enough! Thank you Dom for all your efforts and hard work."

Mr & Mrs R, recent sellers

"The service we received from Butler’s was second to none.
Dominic genuinely listened to our needs and requirements and looked after us at every step of the process.
We were proactively kept up to date and Dominic was always more than happy to help answer any questions that we had.
We were very impressed by the perfect balance of professionalism and friendliness.
We would wholeheartedly recommend Butler’s and would most definitely use them again in the future.

Thank you Dominic & Team for all your advice and support."

Miss W, recent customer

"Dominic helped us with a recent move (our first for 8/9 years) - whilst the process is often daunting/stressful we found him to be supportive and reassuring throughout. Dominic kept on top of things and regularly chased/checked in with the conveyancing team on our behalf which was much appreciated."

Mr C, recent customer

"After meeting several agents my husband and i were blown away with Doms sincerity. Right from the start he seemed different from the others, like we actually matter to him. The photography is outstanding, we are so happy with our details and we know we are in the safest of hands. Thank you Dom for all your help and advice."

Mr & Mrs B, recent sellers

"One of the things I really like about Dominic is his ability to match a house to the right buyers."

Mr & Mrs F, recent sellers