We believe that good business is more about people than about money.
We all have an image in our minds of ‘an estate agent’. And it’s not always a flattering one!
We take great care to recruit people who’ll have that real empathy and understanding of our clients that so many agents lack.
What’s more, our people aren’t paid bonuses for the number of sales they make.
This genuinely makes no difference to the saleability of your property, yet has so many benefits for you.
For example, instead of scrambling to find the first buyer, our people work hard to find the right buyer – taking time to make sure they have access to funds or mortgage, are in a good position to move and who’ll stay the course to the end.
No two sellers or buyers are the same. Everyone who comes to us has a different set of needs, expectations and hopes.
So before we get all presumptuous and speak before we understand, we ask questions and we listen and only then make informed recommendations.
We have a simple principle here: we do what we say. This means we’ll follow-up on the things you ask us to do
And it means we’ll return calls and emails promptly and intelligently. Check out our 6 promises to find out more